Not Authorized to View Opportunities Sent to Worklist

Not Authorized to View Opportunities Sent to Worklist

Document number: 11329

You are not authorized to view an opportunity sent to the worklist. This means you were not the primary sales user on the opportunity, the manager of the sales user, or you were not added as a Task Assignee or a Sales Team member in the opportunity.

To resolve the problem, you need to ask the sender of the Notification or the Opportunity Owner to add you to the Sales Team for the opportunity, or to create a task in the Task section of the opportunity, and name you as the Task Assignee. Once this is done and the opportunity is saved, you should be able to view the opportunity through the link.

If you still can't view the opportunity from the link, go to your Sales Opportunity page and click on the Filter criteria "View Opportunities as Task Assignee" and "My Team Opportunities." Click on the Filter button to refresh the list of opportunities. The opportunity should appear in your list, and you should be able to access it from there.