Unable to Generate nVision Report

Document number: 11400

 

You cannot generate an nVision report; or the report stays queued for more than three minutes.

This happens when you resubmit the same report you generated previously while the first is still processing; possibly you hit the Submit button twice, for example, if you double-clicked rather than single-clicking.

Generating the second report causes the first one to hang on the server. The second one is queued until the first one is cleared from the server. You need to be patient when generating an nVision report, and wait until it finishes processing.

Contact Technical Support Operations by logging a NorthStar ticket to escalate to AIS-Customer1.

 

 

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2001 All rights reserved.
Created: amq 11/16/2001
Revised: amq 06/13/2002
Reviewed: 10/01/2004