For ESU Download Requests, provide the following information and attach to the NorthStar ticket:
- Date Needed in Production.
- ESU Name (i.e. JDxxxxxx). If this ESU has been superceded by a more recent ESU, we will automatically take the most recent ESU because that will be the only choice we have. If you do not want us to do this, please note that.
- Project (i.e. G/L, CSMS, etc).
- SAR Number(s) for the issue(s) that prompted you to request this ESU.
- Owner Address Book Numbers:
· Customer
· Project Sponsor
· Responsible BSA
· QA/Testing
- Reason.
NOTE: You must provide a reason for needing this ESU. For example, what problems or enhancements are you trying to resolve or gain? We do
not take ESU's merely to stay current; we only take ESU's for known issues.
- Any additional notes or concerns.
Created by the PeopleSoft Knowledge Management Team.
Copyright © 2004
All rights reserved.
Created: amq 01/07/2004
Reviewed: 10/22/2004
