Help Desk Procedures
Who: IT Help Desk Technicians
Why: Accessing CSMS Calls through the OneWorldŽ Portal.
To view CSMS calls through the OneWorldŽ Web Portal Click on this link below.
https://knowledge.jdedwards.com/JDEContent/IT/procedure/bwHDOWprocess.htm
Keywords: CSMS, Portal, OneWorld, One World, Ticket, Call, Web
Created by the PeopleSoft Knowledge Management Team.
Copyright © 2003
All rights reserved.
Created: amq 11/05/2003