Document number: 11708

 

With the integration of Order Management and Product Delivery (OMPD) for PeopleSoft Enterprise, PeopleSoft EnterpriseOne, and PeopleSoft World product families, we have completed integration activities for PeopleSoft’s internal Financial Management System. Merging these OMPD components gives us a centralized system to track, order, ship, and bill product, making us more efficient by getting orders prepared and shipped more quickly, and improving our reporting capabilities to give the company the big-picture view of sales by looking at a single, integrated database.

The OMPD Integration implementation includes a single system of record for all product configurations, as well as a single system for order management and product delivery:

• Order Management and Product Delivery for all three product families (PeopleSoft Enterprise, PeopleSoft EnterpriseOne, and PeopleSoft World) are managed through the same Financial Management System (Psynergy/FSCM).
  
  
• Product Delivery has consolidated shipping to two locations, both managed through a single system: Denver, Colorado, and Dublin, Ireland. Denver handles shipping within the United States, and Dublin handles product delivery for the rest of the world.
  
  
• PeopleSoft EnterpriseOne and PeopleSoft World products now share a single system for all product configurations. This new product configuration system is called PACSOP.
  
  
• License profile and installed product information for PeopleSoft EnterpriseOne and PeopleSoft World has been moved to Psynergy/FSCM.

Consolidating Order Management and Product Delivery functionality into a single system provides many benefits:

• More efficient processing of software orders and shipments .
  
  
• Single source for reviewing and tracking upgrade orders for improved customer service.
  
  
• Time Savings for P&T on configuration set up.
  
  
• Time Savings for IT on system maintenance and updates.
  
  
• Integrated database for reporting.

Key Dates:
Golive: 08/23/2004

How to Get Help

Please contact the Business Lead within your organization listed below prior to logging a Northstar ticket for functional, training and business process questions and issues.

Organization	Business Lead
P&T Organization, PACSOP system	Carole Hall
Customer Care	Ryan Bevers, Rachelle Parker, Colleen Bolton
Customer Care - EMEA	Hugo VanderLoo
Customer Care - JAPAC	Mary-Ann van de Putte
GSC	Kaz Vodicka, Judi Guenzi, Lori Henley
Finance CA	Todd Toffoli
Finance OMPD - EMEA	Sinead McDermott, Claire O’Connor
Finance OMPD – NA	Tracy Schuller, Chuck Fenton, Bill Arriola

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2004 All rights reserved.
Created: amq 08/18/2004