Document number: 13009

 

If a user is in two different distribution lists that are included in the To:, cc: or bcc: fields of an e-mail message, that user will receive the message twice. Lotus Notes sees that the message is being sent to the distribution lists but cannot compare member names of the lists being sent to. If a user continually receives duplicate messages, it could be that they do not need to be in so many lists and should be removed from one (or more).

For information on being removed from a distribution list, see Eureka! document 12052 — How to use group modifications in NorthStar.

For information on seeing what lists a user is on, see Eureka! document 16115 — How to determine which Lotus Notes distribution lists a user is in.

 

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2003 All rights reserved.
Created: jkc 02/21/1997
Revised: dcb 04/28/2003