Cannot log into eReports
The difficulty you are experiencing is that you are unable to log into Enterprise Reporting (eReports). Generally, you should not see the login screen for eReports at all; your network login should grant you access automatically.
To solve this problem, consider the following issues:
Make sure you have requested and received access to eReports. See Eureka! document 15050 — How to request access to Enterprise Reporting.
If you have already requested access, are you logged into the network on the machine you are trying to use to log into eReports? Your login to eReports is dependent upon the network login for the machine you are currently using.
Have you migrated recently to the PEOPLESOFT domain from another domain (for example, NorthAmerica)? If so, please open a NorthStar ticket. Indicate in the ticket that you have recently migrated to the PEOPLESOFT domain.
If the issues above do not apply to you and you still cannot log into eReports, please open a NorthStar ticket.
Created by the PeopleSoft Knowledge Management Team.
Copyright © 2001
All rights reserved.
Created: kcw 05/01/2001
Revised: db 07/23/2004
Reviewed: 09/07/2004