Document number: 15385

 

This document applies to employees who have or will receive the Connected software package via an SMS mandatory push because they do not already have the software on their machine.

• If you are based in Denver, generally, you will receive Connected DataProtector version 7.1. No intervention on your part is needed when the package is installing. It will do all the installation work automatically. After the installation completes, reboot your machine and run your first backup.

• If are based in an office other than Denver, generally, you will receive Connected TLM Backup version 6.2. Once a screen congratulating you appears on your screen with account number on it, just click Next on the next 4 screens. Accept all default values; do not change the information on the screens before clicking Next. Click Finish when it appears. After you click Finish, Connected will finish registering your machine on the server and present you with a list of files to backup. If you are on an office or high speed network connection, you should run your first backup immediately. Then you should reboot your machine.

  • If you are not on either of those types of connections, you can run your first backup later when you visit an office, or, if you prefer you can run the backup on your connection, but be aware that it may take some time to complete. However, backups after that initial one are incremental and will not take as long.

• Your first backup will be of all files in Connected software's default set - see Eureka! document 15293 — Files backed by default in Connected software. After that, the backups are incremental. Because the first backup may be rather large, try to run first backup while over an office network connection.

• A c:\user folder and a c:\user\my documents folder will be created on your machine by the mandatory package, if they do not already exist. Files contained in the c:\user folder structure are backed up by default in Connected software. If you want other files to be backed up by default ( i.e., you do not have to manually choose them for backup), please move them under the c:\user folder structure. For more information on how to move or copy files, see Eureka! document 69050 — Managing files and folders: move, copy, rename, delete.

  Remember: Files in your My Documents folder will NOT be backed up UNLESS the files are located within the c:\user folder structure. If the My Documents folder does not point to a folder under the c:\user folder structure, you have 2 choices:

  • Move the files so they fall under the c:\user folder structure. This is the preferred method. There are a few more steps you must take to do this. Click here for instructions. To see what files are backed up by default by Connected, see Eureka! document 15293 — Files backed by default in Connected software.

  • Add the files to the Connected software backup set. Any changes made to the default backup file set by the Connected Administrators in the future may cause your choices to become deselected. Such a change is usually communicated to end users. To add the files, see Eureka! document 11224 — How to manually select or deselect files in Connected.

 

For more information about Connected software, see the Eureka! Browse Document Library list for Connected.

 

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After package completes, pointing My Documents to c:\user folder

Move the files contained in the folder to which the My Documents icon points so that Connected software will back it up automatically. Then change your pointer on the My Documents folder on your windows desktop so that it points to the new location.

1. Close the Connected software.

2. Make sure you are not using or editing any files that are being moved.

3. Close any applications that may be using files in your My Documents folder.

4. Right-click on your My Documents folder icon on your Windows desktop and choose Properties.

5. Take note of the information in the Target: field on the "Target" tab. That is the location to which your My Documents icon currently points.

6. Launch My Computer.

7. Navigate to the location to which the My Documents icon currently points.

8. Copy or move the files from that current My Documents location to the c:\user\My Documents folder.

9. Close My Computer.

10. Right-click on your My Documents folder on your Windows desktop and choose P roperties.

11. Change the information in the Target: field to c:\user\My Documents.

12. Click OK.

Once you have moved all your files, they will be added to your Connected backup set. You can double-check this by launching Connected, and clicking on the Backup View tab. The choose Explore to pick files. on the left side of the screen to verify that the files you want backed up have a green checkmark next to them. If you wish add more files to your backup set, see Eureka! document 11224 — How to manually select or deselect files in Connected.

 

 

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Created by the PeopleSoft Knowledge Management Team.
Copyright © 2004 All rights reserved.
Created: kcw 02/17/2004
Revised: kcw 08/31/2004
Reviewed: 08/31/2004