Inbox or folders are empty after replication in Lotus Notes

Inbox or folders are empty after replication in Lotus Notes

Document number: 16078

If the Inbox or other folders are empty after replicating the mail file in Lotus Notes, it is either due to the replication settings being set incorrectly or because there is a problem with the local replica and a new one needs to be created.

Prior to deleting the current local replica, the replication settings of the server mail file should be checked. If they are correct, the local replica can be deleted and a new one created. If they are incorrect, however, the issue will need to be reported to Technical Support Operations so that it can be escalated to a Notes Administrator.

Verifying replication settings

For information on deleting the current local replica, see Eureka! document 16090 — How to delete a local database replica in Lotus Notes.

For information on creating a new replica, see Eureka! document 10082 — How to create a database replica in Lotus Notes.

N ote: The documents that were deleted during replication are permanently gone and cannot be restored.

To verify the replication settings:

Right mouse click on the mail file bookmark located on the bookmark bar.
Select Replication from the drop down list and select Settings... from the next drop down list.
Click on the Advanced icon on the left side of the Replication Settings pop up window.

Verify that a check mark does not appear in the Replicate a subset of documents: field. If a check mark does appear in this field, contact Technical Support Operations so that the issue can be escalated to a Notes Administrator.

If a check mark does not appear, the current local replica should be deleted and a new one created.

Note: The documents that were deleted during replication are permanently gone and cannot be restored.

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