{Alt} key causes disappearing values in Time Report

Document number: 16809

 

Symptom:
If information has been entered into the drop down fields while in the Header Defaults (Time Report Defaults), pressing the {Alt} key will cause the Country and Locality to disappear.

Cause:
The {Alt} key.
Note: Submitting a time sheet with a missing country and/or locality may cause a timesheet to submit with invalid data.

Resolution:
Avoid using the {Alt} key in this window. If it is pressed, use the drop-down boxes to re-enter the information that was once there.

As a rule of thumb: use the drop-down boxes wherever possible.

 

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2003 All rights reserved.
Created: dcb 07/16/2003
Reviewed: 08/04/2004