How to view and update your Emergency Contacts

How to view and update your Emergency Contacts

Document number: 17044

Emergency contact information is kept on file so that an employee's manager, or other designated HR personnel can reach someone in the unlikely event of an emergency. With the HR Self Service application all PeopleSoft employees world wide can now access and edit their emergency contacts.

It is important to keep your emergency contact information up to date.

Click on the following links to:

View Emergency Contacts on file
Update Emergency Contacts
Add new Emergency Contacts
Delete Emergency Contacts

To View your Emergency Contacts:

Log onto Planet PeopleSoft. For more information, see Eureka! Document 15270 — How to log on to Planet PeopleSoft.
Once you have logged in, locate the Planet Navigator on the left hand side of your Planet home page.
In the Employee Resources section, click on Human Resources. This will take you into the HR site.
In the My Info section located on the right hand side of the page, click the Emergency Contact link. This will take you to the Emergency Contact page and you will see the current list of any contact you have on file.
To view detailed information on each contact you can click once on the name you wish to view. You will not be able to edit any information on this page. To edit the information you will have to go into Edit mode from the previous page. To return to the list of Emergency Contacts locate the Return to Emergency Contacts link at the bottom of the page.

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To Update your Emergency Contacts follow these steps:

Log onto Planet PeopleSoft. For more information, see Eureka! Document 15270 — How to log on to Planet PeopleSoft.
Once you have logged in, locate the Planet Navigator on the left hand side of your Planet home page.
In the Employee Resources section, click on Human Resources. This will take you into the HR site.
In the My Info section located on the right hand side of the page, click the Emergency Contact link. This will take you to the Emergency Contact page and you will see the current list of any contact you have on file.
If you wish to update the contact information on file click the Edit button beside the name you wish to update. You will be able to edit the information for this contact. In the edit mode there is a box that will allow you to indicate that this contact has the same address and phone number as you, the employee.

If this box is checked you will not be able to change the address as that information is pulled from your address and phone information.

If this contact is no longer at the same address as you uncheck the box and you will be able to edit the address and phone information.

To change your Home or Mailing Address and Phone number see Eureka! document 17045 — How to change your Home or Mailing Address or document 17046 — How to change your phone numbers.

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To Add new Emergency Contacts follow these steps:

Log onto Planet PeopleSoft. For more information, see Eureka! document 15270 — How to log on to Planet PeopleSoft.
Once you have logged in, locate the Planet Navigator on the left hand side of your Planet home page.
In the Employee Resources section, click on Human Resources. This will take you into the HR site.
In the My Info section located on the right hand side of the page, click the Emergency Contact link. This will take you to the Emergency Contact page and you will see the current list of any contact you have on file.
To Add new emergency contacts click on the Add an Emergency Contact button.
Type in the name and select the relationship of this contact to you. These are required fields.
If the contact has the same address as you click on the box to indicate this. The address and phone information will automatically be added. If the contact does not have the same address you will need to add it in manually.
To add a different address begin by clicking on the Change Country link.

If you know the country code for your country type it into the box and click the Look up button.

If you do not know the country code click on the lookup button. A list will appear and you can scroll through to find your country. Once you have found the country click on the code and you will be taken back to the Add Contact page with the country information complete.

Now you can enter the address and phone information for the new contact.
If you need to add a secondary phone number click on the Add a Phone Number button. Two new fields will pop up and you can designate what type of phone it is as well as the phone number.
When you have entered all the information click the Save button located at the bottom of the page.
You will receive a successful submit page. Click OK. This will return you to the Emergency Contacts page and you should see your new contact.

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To Delete Emergency Contacts follow these steps:

Log onto Planet PeopleSoft. For more information, see Eureka! document 15270 — How to log on to Planet PeopleSoft.
Once you have logged in, locate the Planet Navigator on the left hand side of your Planet home page.
In the Employee Resources section, click on Human Resources. This will take you into the HR site.
In the My Info section located on the right hand side of the page, click the Emergency Contact link. This will take you to the Emergency Contact page and you will see the current list of any contact you have on file.
Select the Delete button beside the name you wish to delete.
On the delete confirmation page you will be asked to verify that you wish to delete this contact.
Select the Yes-Delete button.
You will be returned to the Emergency Contacts page.

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