Document number: 17255

 

The Order Tracking Inquiry page can be used to check the status of Sales Orders throughout the fulfillment cycle.

To check status, follow these steps:

1. Log in to Planet PeopleSoft. For more information, see Eureka! Document 15270 — How to log onto Planet PeopleSoft.

2. Locate the Planet Navigator section on the left hand side and click the Applications link.

3. Click on the Financials (Psynergy/FSCM).

4. Click the PeopleSoft Financials and Supply Chain Applications (Psynergy/FSCM) link.

5. Click on Manage Sales Activities.

6. Click on Maintain Sales Orders.

7. Click on Inquire.

8. Click on Order Tracking.

9. Use the available fields to enter your search criteria then click the yellow Search button.

10. The Status tab will display the Order Number, Order Line, Order Schedule, and current Status of the order.

11. Use the Project tab to display Line Number, Product ID, Quantity Ordered and Quantity Returned. Use the Customer tab to display Schedule Number, Sold To Customer ID, Bill To Customer ID, and Ship To Customer ID. The Shipping tab will display the Ship From Inventory Business Unit, the Carrier ID, the Scheduled Ship Date, and the Schedule Arrival Time. The Miscellaneous tab will display the Invoice Number and Customer PO number if applicable.

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2002 All rights reserved.
Created: jel 05/13/2002