Document number: 18029

 

Information that is available in Vantive is determined primarily by job function. The department manager is responsible for requesting access, which also determines the access level.

If an employee requires a change in Vantive access, the change must be requested by the manager. Use NorthStar to open a service ticket. Please include the following information in the ticket:

• The person's full name.

• A description of the access needed ( i.e., create a case, update a site profile, etc.).

For more information on how to open a PrimusWeb ticket, see Eureka! document 70001 — How to create a ticket in NorthStar.

Your request will be forwarded to the Vantive team and processed.  IDs or changes in access are usually updated within 48 hours of complete information being received.

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2000 All rights reserved.
Created: pjb 08/12/1998
Revised: amq 11/29/2000