Unable to search by Customer Name

Document number: 18041

 

All Vantive searches are case sensitive unless the Ignore Capitalization box is checked at the bottom of the page. This needs to be checked each time a search is initiated. Please keep in mind that this type of search is a bigger hit on database performance.

Prior to initiating your search, you may click on the Ignore Capitalization box at the bottom left of the screen.

Since all searches are case sensitive, by selecting this option, you are instructing Vantive to ignore the case sensitivity.

For information regarding permanently setting the Ignore Capitalization feature, click here.

 

 

 

 


To set up Vantive to permanently ignore capitalization in search criteria, please follow these steps:

  1. From the Vantive main tool bar, select File.
  2. Select S et Options from the drop down menu.
  3. Click on the tab labeled Other.
  4. Click in the box Ignore capitalization on locator searches to select it.
  5. Click on the OK button.

 

 

  Click here to return to the beginning of this document.

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 1998 All rights reserved.
Created: pjb 09/30/1998