Unable to search by Customer Name
All Vantive searches are case sensitive unless the Ignore Capitalization box is checked at the bottom of the page. This needs to be checked each time a search is initiated. Please keep in mind that this type of search is a bigger hit on database performance.
Prior to initiating your search, you may click on the Ignore Capitalization box at the bottom left of the screen.
Since all searches are case sensitive, by selecting this option, you are instructing Vantive to ignore the case sensitivity.
For information regarding permanently setting the Ignore Capitalization feature, click here.
Click here to return to the beginning of this document.
Created by the PeopleSoft Knowledge Management Team.
Copyright © 1998
All rights reserved.
Created: pjb 09/30/1998