How to change Internet Explorer cookie settings

Document number: 18121

 

Many of our internal applications require that Microsoft Internet Explorer accept cookies. Make sure your settings are correctly set for the PeopleSoft environment.

Check settings for Internet Explorer 5. x

Check settings for Internet Explorer 6. x

 

 


To make sure your cookies settings are correct in Internet Explorer 6. x.

  1. With Internet Explorer (IE) open navigate to the web page that has the cookies you want Internet Explorer to accept.

  2. Select Tools from the menu bar .

  3. Select Internet Options ....

  4. Click the Privacy tab.

  5. The Settings should say " Medium"

  6. If it does not say " Medium" then move the slider bar until it does.

  7. Click on Apply then OK to close.

  8. If you are having problems with a particular website, and you know it is a safe source, you can add that site to allow its cookies to be accepted without reducing overall security on your machine. 

    Over-riding the default for selected sites:

    When you visit an Internet site you may get a message that cookies are required. Instead of changing your overall settings add the particular site to a list of accepted sites.

    To make the browser accept the cookie in the future:

    1. When a cookie is blocked double-click the privacy icon .
    2. A Privacy Report will open showing the restricted sites on the current page.
    3. Click once on the cooky you want to allow. You can only process one at a time but you only need to select one for each domain.
    4. Click on Summary.
    5. A Privacy Policy window will open.
    6. It will explain why this cooky was blocked. Look carefully at the file that was blocked. Is that a different domain than the website you were visiting? If it is from a different domain are you sure you want to allow the cookies? You may, instead, manually add the site you were visiting.
    7. Select Always allow this site to use cookies.
    8. Select OK.

    These steps add the site to the Managed Web sites list with a setting of Always Allow. Cookies will no longer be blocked from the selected domain.


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How do I add a site manually?

  1. Open Internet Explorer.

  2. You will need the correct direct URL for the site - not through a frame or portal.

    • If you don't know the direct address try this:

    • Put your cursor on the link leading to the target page

    • Right click the link.

    • Select Properties.

    • To copy the link information from the address field that appears roughly in the middle of the properties box.

      • Right-click the address

      • Choose Select all

      • Right-click again

      • Choose Copy

      Or try this:

    • With the target page showing in the frame, click once on the target page.

    • Right click the target page.

    • Select Properties.

    • Copy the link information from the address field that appears roughly in the middle of the properties box.

  3. Select T ools from the menu bar and select Internet Options... from the drop down menu.

  4. Click the Privacy tab.

  5. Select Edit.

  6. In the Address of Web Site box enter the URL (address) of the web site

  7. Click Allow.

These steps add the site to the Managed Web sites list with a setting of Always Allow.

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To make sure your cookies settings are correct in Internet Explorer 5. x.

  1. With Internet Explorer (IE) open, select Tools from the menu bar .

  2. Select Internet Options ....

  3. Click on the Security tab from the Internet Options window.

  4. Under "Select a Web content zone to specifiy its security settings." Click on the Local internet icon.

  5. Click on Default Level to ensure that all settings begin at the appropriate security level. If Default Level is greyed out then the settings are already on default, continue to the next step.

  6. Click on C ustom Level...

  7. Under Cookies make sure the following settings are selected

    • Allow cookies that are stored on your computer - Enable

    • Allow per-session cookies (not stored) - Enable

  8. Click OK.

  9. Click on Apply then OK to close.

This process will set your browser to accept cookies from websites within and outside of PeopleSoft. If that does not resolve your problem see Eureka! document 19011 — Internet Explorer Troubleshooting and FAQs

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Created by the PeopleSoft Knowledge Management Team.
Copyright © 1999, 2004 All rights reserved.
Created: pjb 08/16/1999
Revised: db 04/13/2004