Document number: 18927

 

 

Users with new laptop/PC images are getting a 'Client Authentication' Pop-Up window right after they log into WDS.

To troubleshoot this:

1. In Internet Explorer, select Internet Options from the Tools menu.

2. Select the Security Tab.

3. Select the Internet content zone.

4. Click on Custom Level.

5. In the Security Settings popup window, change the following setting in the Miscellaneous section:

1. Don't prompt for client certificate selection when no certificates or only one certificate exists.

2. Set this option to Enabled.

3. Click on OK to close the Security Settings window.

4. Answer Yes to the Warning dialog box.

5. Click OK to close the Internet Options window.

 

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2003 All rights reserved.
Created: jw 09/26/2003
Reviewed: 07/27/2004