Document number: 22103

 

If you receive the Vantive error message {Filename}not found (ie. PS:Case Detail Report not found or sh:AM {Report} not found), you have probably selected File/Repor t.

All reports are now run through an internet browser plug-in application, Actuate.

You may

• Click on the Actuate Reports button on the SmartIcon Bar

or

• Hold down the Ctrl key and press the R key on your keyboard

or

• From the menu bar, select Utility, then Actuate Reporting.

Any of these methods will open the browser you have selected as your default, and launch the Actuate application.

You should no longer experience the error message.

For information on setting your default browser to Internet Explorer, please see document 16094 — How to make Internet Explorer the default Browser

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 1998 All rights reserved.
Created: dge 03/12/1997
Revised: pjb 08/06/1999