ERROR: Tahoma font is not present...

Document number: 25017

 

The error message The Tahoma font is not present. For best results, please exit Word [or Microsoft Excel or PowerPoint] and run the setup program or The Tahoma font is not present. Exit Microsoft Access and run the Setup program to install the font. There is no check box for the font; Setup installs it automatically means that the Microsoft Office 97 application you are trying to use cannot find the Tahoma font, which is used extensively in Office 97. To solve the problem, you need to install the True Type fonts to a directory that Office 97 recognizes.

To install the font, you will need to go to the Microsoft Office - All Versions page in the Software Library and install the True Type Fonts from the button found there. Click here for step-by-step instructions on installing the font from the Software Library.

 

 


To install the True Type Fonts for Microsoft Office 97  from the Software Library in Lotus Notes:

  1. Open Lotus Notes, then open the Software Library by clicking the bookmark link.

  2. Click the Standard Software Package Installs icon.

  3. Click By Package Name.  This view will probably already be showing as it is the default view.

  4. Scroll until you see the entry Microsoft Office - All Versions and double click on it to open it.

  5. On the Microsoft Office - All Versions Software Library page, scroll down and click on the button labeled True Type Fonts. It will take a few minutes for the font to install.

  6. Restart your computer for the changes to take effect.
    • Close down all programs.
    • Click on the Start menu and choose Sh ut Down...
    • Choose Restart the computer?
    • Relog onto the network.

 

The error message should no longer appear.

 

 

Click here to return to the beginning of this document.

 

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2000 All rights reserved.
Created: kcw 07/01/1998
Revised: kcw 10/16/2000