ERROR: Your user ID or password is incorrect. Please try again
If you are getting the message Your user ID or password is incorrect. Please try again . when you are trying to log onto Enterprise Reporting (http://ereports.peoplesoft.com), you more than likely do not have access to Enterprise Reporting or your access level is incorrect. In order to resolve this problem, you must request access and include all information and appropriate Security Contact authorization. For information on requesting access, click here for document 15050 — How to request access to Enterprise Reporting (eReports) and Cognos.
If you believe you already have access and are receiving this error, make sure that you are logged in to the PeopleSoft network on the machine you are using with your network user ID and password.
Created by the PeopleSoft Knowledge Management Team.
Copyright © 2003
All rights reserved.
Created: kcw 05/02/2000
Revised: jw 04/18/2003
Reviewed: 09/07/2004