Document number: 25081

 

The error The maximum number of accounts connected to the data center has been exceeded when trying to start a Connected backup is occurring because there is a limited number of connections that can be made to the Pleasanton Connected server at this time. All users on Connected TLM version 6.2 are on the Pleasanton server. The busiest times of the day are (Pleasanton time):

• 8:00 AM - 9:30 AM
• 11:30 AM - 1:00 PM
• 5:00 PM - 6:00 PM

To avoid this problem, try running your Connected backup at another time. The best times to try are (Pleasanton time):

• 10:00 AM - 11:00 AM
• 2:00 PM - 4:00 PM

For further information:

• Eureka! document 15383 — How to tell what version of Connected software you are running
  

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2004 All rights reserved.
Created: kcw 06/29/2004
Reviewed: 06/29/2004