Document number: 26804

 

Symptom:
The error message "Merchant is a required field for this Expense type. Please enter a Merchant to add this line item to the Expense Report" may occur if you have left the Merchant field blank.

Cause:
A Merchant is not required for all Expense Types. You will only receive this error message if the Expense Type you have selected requires a Merchant, and there is no value in the Merchant field.

Resolution:
To resolve the error:

1. Click the OK button to clear the message.
   

2. You will be brought back to the Merchant field for the expense line you just attempted to save.
   
   
• Preferred Merchant required: If the Expense Type you selected requires a Preferred Merchant (the Preferred Merchant box will be checked), use the drop down list box and select a Merchant from the available choices. Do not manually type in a Merchant if there is an available drop down list box, or you will lose the Merchant upon submission to the online system.
  
  
• Expense Type does not require a Preferred Merchant: You can manually type in the Merchant.
  
  
3. Once you have entered the merchant name, tab out of the Merchant field and click on the Enter button (for each line you change) on your Expense Report. If you do not click the Enter button on your Expense Report, the changes will not be saved and you will receive another error message. ( Do not use the Enter key on your keyboard.)

You should no longer receive the error message and you are ready to continue with entering the rest of your expense lines. For additional information, see Eureka! document 17309 — How to enter an Expense Report using MTE.

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2003 All rights reserved.
Created: dcb 07/15/2003
Reviewed: 08/04/2004