ERROR:Could not locate web browser

ERROR:Could not locate web browser

Document number: 28024

If you use Vantive to access Actuate Reporting (ie. the Actuate icon or menu path in Vantive), and get the message " Could not locate web broswer. Please check to make sure it is in the PeopleSoft standard build path." it is because Vantive and/or Actuate could not find your browser in the standard build path.

The Actuate Plug In for Netscape was released to all machines as part of the PeopleNet Update #22, on Oct. 12, 1998.

The Actuate Plug In for Internet Explorer was released to all machines as part of the PeopleNet Update #24, on Nov. 2, 1998.

After November 2, 1998, Internet Explorer and the Actuate Plug In are part of the PeopleSoft standard machine builds.

Click here for how to find the location of your browser program.

If you did not get the plug-in through one of these PNU's, see document 18043 — How to install the Actuate LRX Plug-In for directions on downloading and installing the Actuate LRX Plug In.

To verify the location of your browser program (either Netscape or Microsoft Internet Explorer), use the Find Files or Folders utility:

Press the Start button on the Windows menu bar.

Select Find from the list.

Select Files or Folders from the next list.

On the Name & Location tab, in the Named: text box:
- If Netscape is your preferred browser, type in netscape.exe.
- If Internet Explorer is your preferred browser, type in iexplore.exe.
Be sure that the Include subfolders box has a check in it.

Click on the F ind Now button.

As the search progresses, the files found will show in the bottom part of the window. Verify your browser program is in the appropriate PeopleSoft standard build location:
- For Internet Explorer: Must be located in C:\Apps\Internet Explorer\iexplore.exe.
- For Netscape: Must be located in C:\Apps\Netscape\Program\netscape.exe.

Click here to return to the beginning of this document.