You must have per-session cookies enabled

Document number: 29036

 

 

Symptoms:

The following error message displays while in Planet PeopleSoft: You must have per-session cookies enabled to sign in to Planet PeopleSoft. Return to Sign In with per-sesssion cookies enabled. If your attempt fails, please contact Technical Support Operations.

Cause:

To logon to Planet and related web sites, your browser must accept cookies. Either your browser is not properly configured to accept cookies or you need to delete a session cookie that was left over from a prior visit.

Resolution:

To check that your browser is properly configured see Eureka! document 18121 — How to change Internet Explorer cookie settings.

To find and delete an outdated cookie from a prior session see Eureka! document 19012 — How to find and delete cookies in Internet Explorer.

 

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2001 All rights reserved.
Created: db 12/28/2001
Revised: jw 06/13/2003