Microsoft Internet Explorer has encountered a problem and needs to close. ....

Microsoft Internet Explorer has encountered a problem and needs to close. ....

Document number: 29047

The error message: Microsoft Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost. Restart Microsoft Internet Explorer. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve Microsoft Internet Explorer.
We will treat this report as confidentiial and anonymous. To see what date this error report contains, click here. Send Error Report Don't Send.

This error message appears to be the equivalent of a Dr. Watson error. We are trying to determine whether there is a consistent pattern and cause so that we can reduce the frequency of its appearance. If you have gotten this error message please submit a NorthStar ticket providing as much detail as possible regarding the circumstances when it occurred. For example include the URL of the page that was in the window, what icon or links you may have clicked on, what other applications you were using at the time, whether you were transferring information either to or from the browser to another application. Also open Internet Explorer, click on "Help", select "About Internet Explorer" and provide the following information (you can attach a screen shot if you prefer) The "Version", the "Cipher Strength" and the "Update Versions". Also be sure to quote the error message text so the ticket will be properly routed to the person looking into this particular problem.

At this time we do not necessarily have a reliable fix. You should try the the "repair" and other troubleshooting steps in Eureka! document 19011 — Internet Explorer Trouleshooting and FAQs.