Helper application not found and Viewer not found
Helper application not found and Viewer not found
These errors occur when your browser doesn't recognize a file. This usually happens when you download a file that needs a specialized viewer, for example, a RealAudio sound file or a compressed ZIP file. If you don't have the helper application, your best bet is to save the file to a disk and then try to get the application that will let your browser read the file.
For typical troubleshooting steps see Eureka! document 19011 — Internet Explorer Troubleshooting and FAQs.
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Created: db 10/19/2003