Nothing prints - Verify that your printer is powering up properly

Nothing prints - Verify that your printer is powering up properly

Document number: 40021

A number of print problems and error messages arise from simply not having a valid printer connection. You should always confirm that the printer itself is functioning before proceeding with further troubleshooting.

Confirm each of the following:

Check your cable connection to the printer:
- Find the network cable behind the printer.
- Disconnect the printer from the network by unplugging the cable.
- Reconnect the cable.
Check the power cord on the printer. Is it plugged into the outlet and is power available to the outlet?
Is the power light on your printer turned on?

After you have re-established the connection, you should be able to see the printer in either Print Manager or your Network Neighborhood and you should be able to print properly.