Document number: 45004

 

The difficulty you are experiencing is that no ticket prints in NorthStar client (not the web version) when clicking on the Print Service Ticket icon or clicking on the Utility menu and then on Print Service Ticket.

To solve this, check the following:

• Is your default printer currently set on your computer you are using? For more information on checking your default printer, see Eureka! document 47013 — Nothing prints - Check and modify the default printer.

• Print a test page on your default print - see Eureka! document 45005 — How to print a test page.

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2002 All rights reserved.
Created: kcw 10/19/2000
Revised: kcw 10/16/2002