Nothing prints - Active Touch

Document number: 47017

 

The difficulty you are experiencing may be due to a conflict between the PepleSoft Application you are using and WebEx.  One of the components that is installed with the WebEx package is Active Touch printer.  This is a component that allows you to share documents during your presentations. Make sure that the Active Touch printer is not your default printer.

For detailed steps on checking and modifying your default printer see Eureka! document 47013 — Nothing prints - Check and modify the default printer.

Your report should now print properly.  

 

 

 

 

 

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2004 All rights reserved.
Created: jel 08/22/2000
Revised: kcw 07/29/2004