Document number: 50001

 

Note: During the PEOPLESOFT migration project, you cannot change your CORP or JDEMD1 network password.

Once you migrate to the new PEOPLESOFT network domain, you will be prompted every 90 days to change your network password when you log on. You can also change your password whenever you want within the 90 days. Currently, on the CORP domain, you must change your password every 45 days and on the JDEMD1 domain every 90 days. Changing your network password will also change your Planet password (allow 30 minutes for replication.) For additional password information, click here.

The following requirements are MANDATORY for network passwords:

• It must contain at least 8 characters
• It must contain at least 1 number
• It must contain at least 1 upper case letter
• It must contain at least 1 lower case letter
• It may contain special characters (such as $, @, &, *, %, !, etc.)
• It cannot contain your network user name or your full name
• It cannot be one you have used the previous 10 times (PEOPLESOFT domain)

  Note: International users: Certain keys may act differently after you log onto the machine and the network, so certain characters you choose for your network password may not work for your Planet PeopleSoft login.

Follow the steps below to change or reset your network password:

1. Make sure you are logged in to the network with only ONE machine. If you are logged on via other machines, log out of those machines first.

2. Press { Alt}{ Ctrl}{ Delete}to bring up the Windows Security Screen

3. Click on Change Password...

4. Check the User name field to make sure the correct user name appears, and the Log on to: field to make sure the correct domain name appears.

5. Enter your Old Password.

6. Enter a new password in the New Password and in the Confirm New Password, following the requirements set out above.

7. Click OK. You should receive a message that your password has been successfully changed.

8. Click OK. You should see the Windows Security screen again.

9. Click Cancel to get back to your Windows desktop.

10. Reboot your computer.

11. Log back into the network using your new password.

Your network password is changed as you specified.

 

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Tips:

• Additional security policy information for network passwords:
  • You cannot repeat the use of a password for the next 10 passwords (5 in the CORP domain)
  • PEOPLESOFT domain: You cannot change your password more than once within 24 hours
  • If you attempt to use the wrong password 5 times, your network account will be locked. You must call TSO to unlock your account.
    • Tip: If you are unsuccessful after 3 attempts, wait 15 minutes, and then try again, to avoid lockout. Click here for more lockout prevention tips.

  • Click here to see the IT Access Control Policy for more tips.

• Preventing lockouts: If you are trying to log on with a password that does not seem to be working, try the following:
  • Is your Caps Lock key on? On the IBM T4 x models, is your Sunblock feature on? (press { Shift}-( ScrLk} to turn off)
  • Make sure you are connected to the network - are all connections tight and unbroken? See Eureka! document 50017 — Verify that you have a valid network connection...
  • Check the information in the username and Log on to (Domain) fields.
  • Legacy PeopleSoft employees: If you are VPNed in, make sure you are properly authenticated to the network.

  • If you are RASed in, make sure you are properly authenticated to the network.

• If you have more than one machine, log off those other machines off the network. Then change your password on one machine. Reboot that machine after changing the network password to avoid any synchronization problems when you log onto the network with the other machine(s).

• It is recommended that you do not wait until your password expires before changing it, or you may lock yourself off the network completely. You may wish to change your password on a set date, such as the first of the month so that you don't get caught off guard. This is a particularly good practice for VPN users. The end of the workday is also a good time of the day to do this so you do not have any network replication timing issues with your new password.

• Changing your network password also changes your Planet PeopleSoft password. Remember to use the changed password when logging onto Planet. Please wait at least 30 minutes after you have changed your password before trying to log on with the new password to allow replication of the change to take place on Planet.

• RAS users: Make sure you are properly logged on to the network before changing your password. For more information, click here. For information about how to properly change your password when you use PS RAS Connection Manager, see Eureka! document 55107 — Changing your network password while using PS RAS Connection Manager.

• VPN users: Sometimes you are unable to reach certain network drives or other network resources because your network password has expired or you network password has become unsynchronized because you changed the password from another machine. See Eureka! document 54118 — How to change your network password using VPN for steps on changing or synchronizing your password via VPN.

 

 

Click here to go back to the beginning of this document.

 

 

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As a remote user, are you properly logged onto the network?

Note: This section applies to legacy PeopleSoft employees only.

If you are  RASed into the PeopleSoft network ( i.e., using Dial-up Networking), make sure that you have RASed into the network directly from the logon screen, rather logging onto the machine locally and then dialing in. That is to ensure that your password change will work. To do that, close down all applications, then click on the Start menu, then on Sh ut Down... and then Log off username (Windows 2000). When presented with the Windows Logon Information screen, click in the box that says Logon using Dial-Up so that a checkmark appears and then click OK to dial into the network. Then follow the steps above to change your network password. This method allows your password to synch up on the local machine and the network.

Legacy J.D. Edwards users: Be sure to change your password before it expires, and you should not have synching problems.

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2004 All rights reserved.
Created: amq 02/12/1997
Revised: kcw 05/25/2004
Reviewed: 05/25/2004