Document number: 54051

 

To log into the version 3.2 iPass client, follow these steps:

1. Launch the iPass client software by clicking on the Start menu, then Programs, then iPass, and finally, iPassConnect v3. The iPass client window opens.

2. You can select a number to dial in one of two ways:

   • By Location

     1. Select your "Country" from the drop-down list.

     2. If your Country has states, provinces or prefectures, select the appropriate option from the drop-down list.

     3. Select your "City" from the drop-down list.

   • By Local Number (supported only for United States locations)

     1. Select your "Country" from the drop-down list.
     2. Enter an Area Code and Phone Number in the three fields, as shown:

   Note: Some countries may have an "All Cities" or "All Cities (Nationwide)" entry shown. This entry will list numbers that are valid across the country. These numbers may including toll-free or free-call numbers, but you should check with the local phone operator if the call will result in a toll charge.

3. Click the Find button. A list of available connection types appears in the "Phonebook" area.

4. Select the "Modem" option for a list of dial-up numbers. (Based on the location information you selected, a list containing Modem, ISDN, Wired Networks and other options is displayed.)

5. Click on one of the listed phone numbers, and press Connect.

6. You will be prompted for your "User Name" and "Password". See Eureka! document 54062 — How to find your iPass user name and password if you need your user name and password.

• You may choose to use the checkbox to save your password for future logins by checking the Save Password.

7. Click OK after you have entered your user name and password. The iPass client will dial out to the internet.

You are now connected into the internet. The Cisco VPN dialer automatically launches after the iPass connection is made, and you will need to use the Cisco VPN dialer to connect to the PeopleSoft network. For information on using VPN to connect, see Eureka! document 54109 — How to log in using the Cisco VPN client.

If you do not successfully connect, receive a busy signal, or cannot make a connection, try another number. (From time to time, a number may be temporarily out of service or all lines into one number are busy.)

 

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2004 All rights reserved.
Created: pmg 06/22/2004
Revised: pmg 08/12/2004
Reviewed: 09/16/2004