Document number: 54070

 

This document is a one-shop guide for using the iPass and Cisco VPN client applications to remotely access the PeopleSoft network. You are encouraged to print these instructions and refer to them as are using these tools for the first time.

To connect to PeopleSoft securely, using the iPass and VPN client applications, follow these steps:

1. Launch the iPass client software by clicking on the Start menu, then Programs, then iPass, and finally, iPassConnect v3. The iPass client window opens.

2. You can select a number to dial in one of two ways:

   • By Location

     1. Select your "Country" from the drop-down list.

     2. If your Country has states, provinces or prefectures, select the appropriate option from the drop-down list.

     3. Select your "City" from the drop-down list.

   • By Local Number (supported only for United States locations)

     1. Select your "Country" from the drop-down list.
     2. Enter an Area Code and Phone Number in the three fields, as shown:

   Note: Some countries may have an "All Cities" or "All Cities (Nationwide)" entry shown. This entry will list numbers that are valid across the country. These numbers may including toll-free or free-call numbers, but you should check with the local phone operator if the call will result in a toll charge.

3. Click the Find button. A list of available connection types appears in the "Phonebook" area.

4. Select the "Modem" option for a list of dial-up numbers. (Based on the location information you selected, a list containing Modem, ISDN, Wired Networks and other options is displayed.)

5. Click on one of the listed phone numbers, and press Connect.

6. You will be prompted for your "User Name" and "Password".
   • The user name is the same as your network login name. (You can find your network logon name by pressing the { Ctrl}, { Alt}, and { Del} keys on your computer simultaneously. A screen appears with your network logon name. For example, you see "Jadzia Dax is logged on as PEOPLESOFT\ jdax ," the user's network name is " jdax.")
   • The default password is Psoft1633. You are strongly encouraged to change this to something private and known only to you.

   • You may choose to use the checkbox to save your password for future logins by checking the Save Password.

7. Click OK after you have entered your user name and password. The iPass client will dial out to the internet.

• If you do not successfully connect, receive a busy signal, or cannot make a connection, try another number. (From time to time, a number may be temporarily out of service or all lines into one number are busy.)

8. Once connected, the "Cisco Systems VPN Client screen" automatically appears. Choose a location closest to you. Click on the Connect button.

9. You will see the Cisco VPN client window User Authentication for "PeopleSoft - Location", and will be asked for your Username and Password.
• Username. This is same network login name from above.

• Password. This is your VPN password (PIN) and number currently displayed on the face of your RSA token. (Example: If your password is "orange" and the number displayed on your token is 299595, enter orange299595 for the password.)

10. After entering the username and password information, click OK.

11. The Cisco VPN client will authenticate your login information, and once you connect, you will receive a "Cisco Systems VPN Client" window. This window contains an acknowledgment that unauthorized access is prohibited. (Click this icon for a screenshot: .) You must click Continue to accept the terms of use. If you do not agree, you may click Disconnect.

Your computer is now connected to the PeopleSoft network securely using VPN.

Other relevant information for using iPass and Cisco VPN can be found in:

• To change your iPass password to something private, see Eureka! document 54056 — How to change your iPass password.
• To change your VPN PIN number, see Eureka! document 55147 — Set SecurID token PIN via the internet.
• For iPass-related information (including error messages and troubleshooting), see the list of iPass documents.
• For VPN-related information (including error messages and troubleshooting), see the list of VPN documents.

 

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2004 All rights reserved.
Created: pmg 09/30/2004
Reviewed: 09/30/2004