ERROR: 676 The line is busy

Document number: 55081

 

Note: The legacy RAS (dial-up networking) and PeopleSoft RAS Connection Manager (also known as PSRC or PSRCM) are in the process of being retired. To standardize dial-up access, the integrated PeopleSoft company is deploying iPass and VPN as the dial-up solution. For more information, see Eureka! document 54040 — iPass Frequently Asked Questions.

If you get the error 676 The line is busy when trying to RAS in, make sure all your connections are tight (phone wire to machine, phone wire to wall) and make sure you are able to get a good dial tone (pick up the handset on your phone to check). Then try RASing in again, but choose a different server. All users are allowed to use any of the Pleasanton RAS servers (Carr America or PeopleSoft Plaza).

 

 

 

 

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2000 All rights reserved.
Created: kcw 07/12/2000
Reviewed: 09/13/2004