PeopleSoft network logon scripts

PeopleSoft network logon scripts

Document number: 55139

Every time you properly log onto the PeopleSoft network, your network logon scripts should run.

Note: The running of PeopleSoft network logon scripts is not currently supported for VPN users.

To find out more information about the logon scripts, choose a link below:

Functions of PeopleSoft network logon scripts
How to tell if your logon scripts have run
Troubleshooting your logon scripts

NOTE: The running of PeopleSoft network logon scripts is not supported for VPN users at this time.

Functions of PeopleSoft network logon scripts

Your PeopleSoft network logon script has many functions:

The script is the way that some critical software updates are delivered to you. For example, Norton AntiVirus Definition Files are delivered to your machine. These updates help IT keep your machine healthy. Do NOT interrupt or cancel the script.
The logon script maps your N: and P: drives to current standard network drives so that you can access certain software updates and other network resources. In particular, your P: drive is needed when you want to download software from the Lotus Notes Software Library. If your P: drive is not properly mapped, you may get the error Unable to locate program when you click on a button in the Software Library.
The script sets up a proxy server for BackWeb package deliveries. Backweb is another tool used to send critical software updates.
The script generates current workstation information needed for troubleshooting.

Click here to go back to the beginning of this document.

How do you know when your logon scripts have run?

Office or RAS users: When you log on to the PeopleSoft network in a PeopleSoft office, or via RAS (using PS RAS Connection Manager or by checking the "Logon using..." checkbox on the Windows logon screen), you will hear the following sounds: (Click on the icon to hear the logon script sounds. Windows Media Player will launch). The sounds may happen a little slower for you.
VPN users: The running of PeopleSoft network logon scripts is not currently supported.
Other indications:
- You may see a black DOS screen appear on your window (Windows NT 4 users) while the script is running. Windows 2000 users may see the DOS screen minimized on the Windows task bar.
- Are your N: and P: drives are mapped to the correct standard network drives and accessible? (For help, see Eureka! document 50003 — How to map a drive letter and document 55142 — How to tell if your P: drive is properly mapped and accessible.)
- Check to see if the scripts ran the last day you properly logged onto the network.
  - Note: You should reboot your computer at least once a day to get any logon script updates.
  - The following files show the date and time the last time your logon scripts ran on your machine. There are all in the c:\ps\pplnetup directory: ipcfg.dat, ping.txt, userinfo.ini. Do not delete or edit those files. To check the date and time of these files:
    1. Launch My Computer.
    2. Navigate to the c:\ drive, then to the ps directory, and then the pplnetup directory.
    3. If the date and time of the files do not show, click on the View menu, and then on Details
  - If the date and time of the file do not match the date and time of the last time you properly logged onto the network, there may be a problem with your logon scripts. See the troubleshooting information below.

Click here to go back to the beginning of this document.

Troubleshooting logon script problems

Reboot the machine. See if your N: and P: drives appear after you properly relog onto the network. See Eureka! document 55142 — Reboot and properly relog onto the PeopleSoft network.
If that doesn't work, try refreshing your login script. See Eureka! document 55021 — Reload network logon script using PNU Control.
If the steps above do not work, log on NorthStar ticket and report the issue.

Click here to go back to the beginning of this document.