How to order a computer mouse

How to order a computer mouse

Document number: 75025

A standard mouse comes with every new computer requested. The standard mouse is generally a Microsoft mouse for laptop computers and generally a Logitech mouse for desktop computers. What you receive may vary with equipment availability. If you need a non-standard mouse, you must fill out a purchase requisition. For more information about how to create a purchase requisition, see Eureka! document 17202 — How to enter a new requisition using eProcurement.

If your standard mouse does not work AND you are an employee based in the United States, see the Eureka! document on accessing the Peripherals Ordering website to order a new mouse. (The website is not yet available for use by employees based outside the U.S.)

If you are not based in the U.S., fill out a NorthStar ticket to request a new mouse.

Follow these steps to open a NorthStar ticket for this issue.

Launch NorthStar and log in, if necessary. For more information about launching NorthStar, see Eureka! document 70001 — How to create a ticket in Northstar.
On the left side of the screen, click on the Log Service Ticket link.
On the contact screen, make sure the information is current and indicate how you would like to be contacted if there are any questions (the default is by phone, based on your internal phone number in the PeoplePeople Directory.)
Click Next.
Choose Workstation and click Next.
Choose Add a Peripheral to Existing Hardware and click Next.
In the drop-down list next to What type of hardware peripheral do you need? choose Logitech Optical Mouse.

That is the current PeopleSoft standard mouse.
Your department will be CHARGED for this equipment.

Fill in the other required fields (labeled in red text).
Click Next.
From the Current Asset Number drop-down list, choose the machine for which the peripheral is being ordered.
Fill in any other information you deem necessary.
Click Finish.

You will be contacted when the equipment is available for installation.