Document number: 75091

 

Your Portege 3110 comes with the standard equipment your manager ordered for you to do your job. However, you may find that you need to order either an external CD-ROM drive or an additional LAN Port Replicator bar (the gray bar). You do not need these items if you have a Portege 3440. Your department will be charged for the item you order.

Before ordering, please consider the following:

• External CD-ROM:
  • The Portege 3440 comes with a Multimedia port replicator (the large silver-colored unit), which includes a DVD-ROM drive. That drive also runs CDs.
  • Many Porteges are ordered in combination with a desktop. You can map a drive on your laptop to the CD-ROM drive on your desktop and use your desktop CD-ROM drive to load any necessary software onto your Portege.

  • Using the CD-ROM with the Portege 3110 requires the installation of a PCMCIA card to your machine. There is only one PCMCIA slot on the Portege 3110. For information about the installation steps, see Eureka! document 35001 — Using your new Portege 3110 - CD-ROM.

• Port replicator bar:
  • The Portege 3440 comes with a Port replicator bar AND a Multimedia Port Replicator unit. You can use one at a time. If you are ordering an additional bar so that you can have one at the office and one at home, you do not need to, as you can leave one of those at home, and one at your office.

I f you are an employee who is based in the United States, see the Eureka! document on accessing the Peripherals Ordering website to order these items. (The website is not yet available for use by employees based outside the U.S.)

If you are not based in the U.S., you must request the equipment through NorthStar. You may order only one item per NorthStar service ticket. To order both items, you must open two tickets. Follow these steps to make each request:

1. Launch NorthStar and log in, if necessary. For more information about launching NorthStar, see Eureka! document 70001 — How to create a ticket in NorthStar.

2. On the left side of the screen, click on the Log Service Ticket link.

3. On the contact screen, make sure the information is current and indicate how you would like to be contacted if there are any questions (the default is by phone, based on your internal phone number in the PeoplePeople Directory.)

4. Click Next.

5. Choose Workstation and click Next.

6. Choose Add a Peripheral to Existing Hardware and click Next.

7. In the drop-down list next to What type of hardware peripheral do you need? make the appropriate choice:

   • To order an additional port bar for a Portege 3440, choose Portege 3440 Port Bar.

   • To order an external CD-ROM for a Portege 3110, choose Portege 3110 External CD-ROM.

8. Fill in the other required fields (labeled in red text).

9. Click Next.

10. From the Current Asset Number drop-down list, choose the machine for which the peripheral is being ordered.

11. Fill in any other information you deem necessary.

12. Click Finish.

 

You will be contacted when the equipment is available for installation.

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2002 All rights reserved.
Created: kcw 09/13/2000
Revised: kcw 02/13/2002