Document number: 81008

 

A call can be transferred to another extension whether that extension is using the IP network or is a standard analog telephone.

To transfer a call to another extension:

1. Press the Trnsfr soft key.
   
   
2. Dial the number for the extension the call will be transferred to.
   
   
3. Press the Trnsfr soft key again when ringing begins.
   
   OR
   
   If the person at the new extension answers, inform them of the call and press the Trnsfr soft key.

The call has now been transferred to the new extension.

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2003 All rights reserved.
Created: dcb 01/20/2003
Reviewed: 09/23/2004