Document number: 83013

 

To return or cancel a calling card, submit a NorthStar ticket (under Communications/Telecom).

1. Under Type of request select MCI Calling Card.
   
   
2. Under Type of help select Other Issue.
   
   
3. In the Subject field, enter Cancel Calling Card. Use the Description field for a more detailed explanation if necessary. Then click Next.
   
   
4. Enter the calling card number, and click Finish.
   

The service will be canceled after the ticket is processed by Global Telecom. Cut the calling card up and throw it away.

For more information about submitting a NorthStar ticket, see document 70001 — How to create a ticket in NorthStar.

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2001 All rights reserved.
Created: alm 04/03/2000
Revised: amq 09/27/2004
Reviewed: 09/23/2004