Document number: 86031

 

If your name has changed due to marriage or another event, a NorthStar request should be submitted so that a name change can be done for a PeopleSoft issued cell phone.

To submit the NorthStar request:

1. Open NorthStar (http://northstar.peoplesoft.com).

2. Click the Log Service Ticket link in the Submit Tickets section in the left hand navigation panel.

3. Click the Communications radio button and click Next>.

4. Click the Telecommunications radio button and click Next>.

5. Please specify the type of your request: Click the down arrow and select Cell Phone.

6. What type of help do you need?: Click the down arrow and select Other issue.

7. Subject: Type " Name change for cell phone ."

8. Description: Type " Please change my name for my cell phone to newname. It is currently o ldname."

9. Click Next>.

10. Current Cell Phone Number: Enter the cell phone number including area code.
    Service Provider: Click the down arrow and select the appropriate cell phone provider.
    Shipping Address, City, State, Zip: Enter the PeopleSoft building address, the city and state it is located in and the zip code in the appropriate fields.
    
    
11. Click the Finish button.

The NorthStar ticket will be logged so that the name can be changed for the cell phone. If the cell phone is not PeopleSoft issued, you must contact your provider directly to request a name change.

For additional information, see the Eureka! name change document — How to request a name change for various applications at PeopleSoft.

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2003 All rights reserved.
Created: dcb 05/05/2003
Reviewed: 09/23/2004