List of documents referencing Telecom issues

AccessLine
Calling Cards
Cell Phones and Pagers
CTI/SoftPhone
HELLO
MeetingPlace
Phone Numbers/Directories
Sprint Personal Audio Conferencing (U.S. and Canada Only)
MCI International Audio Conferencing
Telephones
Video Conferencing
Voice Mail
Voice Over IP (VoIP) - Select locations only
WorldCom audio conferencing

AccessLine

1. 75076 — Information about AccessLine

2. 81024 — How to request an AccessLine account

3. 81025 — How to cancel an AccessLine account

4. 81026 — How to report changes or problems for the AccessLine account

5. 86058 — How to verify if your AccessLine account is a group or individual account
   
   Calling Cards

6. 75035 — How to get an MCI calling card

7. 82009 — How to use a MCI calling card

8. 83013 — How to cancel a calling card

9. 83014 — How to replace a lost or stolen calling card
   
   Cell Phones and Pagers

10. 75067 — How to order a phone headset

11. 86040 — How to order a PeopleSoft issued pager

12. 82007 — How to report problems with pager or that it has been lost/stolen

13. 82012 — Have voice mail notify your pager of new messages

14. 83011 — How to return a cell phone.

15. 83012 — How to return a pager

16. 86031 — How to request a name change for a PeopleSoft issued cell phone

17. 86035 — Cell phone conversion FAQ

18. 86036 — Cell phone conversion FAQ - Bethesda only

19. 86032 — How to request a PeopleSoft issued cell phone

20. 86033 — How to request a replacement for a PeopleSoft issued cell phone

21. 86038 — How to receive voice mail notifications on a cell phone
    
    HELLO

22. 11253 — How to use HELLO

23. 11254 — How to report issues with HELLO

24. 11255 — How to report your name pronounced incorrectly in HELLO

25. 11256 — How to contact an operator from HELLO

26. 11258 — How to access HELLO from an external number

27. 11263 — Using a speakerphone with HELLO

28. 86045 — How to record your name for the HELLO voice recognition system

29. 86046 — Sorry, this person is in my directory, but unfortunately has no extension number
    
    MeetingPlace

30. 81037— How to Cancel a Scheduled MeetingPlace Conference Call

31. 83002 — How to schedule a MeetingPlace audio conference call via telephone

32. 83003 — How to schedule a MeetingPlace audio conference call via intranet.

33. 83004 — How to join a MeetingPlace audio conference call

34. 83008 — How to use the MeetingPlace in-conference features

35. 83009 — How to reactivate a MeetingPlace User ID

36. 83015 — MeetingPlace training

37. 83017 — How to find information for a MeetingPlace conference call

38. 83019 — How to log in to MeetingPlace

39. 83021 — Introduction to MeetingPlace

40. 83026 — How to request a MeetingPlace profile

41. 81022 — How to request a password reset for MeetingPlace

42. 86027 — How to change the MeetingPlace password

43. 86028 — ERROR: [22600] Invalid login. Please re-enter your User ID and Password combination.

44. 86037 — ERROR: [5204] Password size is below minimum configured for system. Please use a larger one.

45. 86037 — ERROR: [12464] Error scheduling meeting.

46. 86034 — How to add attachments or change meeting options for a previously scheduled MeetingPlace conference call

47. 86041 — How to play back a recorded MeetingPlace call
    
    Phone Numbers/Directories

48. 17046 — How to view and update your phone number

49. 75085 — How to view, add, or revise PeopleFriend number in PeoplePeople Directory

50. 16153 — Frequently called #'s folder in the PeoplePeople Directory
    
    Sprint Personal Audio Conferencing

51. 81030 — Sprint Personal Conferencing Comprehensive User Guide

52. 81028 — How to Get a Sprint Audio Conferencing Account

53. 86047 — How to initiate a Sprint audio conference call

54. 86048 — How to use the Sprint Personal Audio Conferencing in-conference features (chairperson only)

55. 86049 — What the Sprint Personal Audio Conferencing Chairperson and Participant's access codes are

56. 86050 — How to get support for Sprint Personal Audio Conferencing

57. 86051 — How to hold an Operator asssited conference call using Sprint Personal Audio Conferencing

58. 86052 — How to participate in a Sprint audio conference call

59. 86053 — Recorded conference calls using Sprint Personal Audio Conferencing

60. 86054 — Sprint Personal Audio Conferencing International Toll-Free Access Numbers

61. 86055 — How to request Chair or Participant codes for Sprint Personal Audio Conferencing if misplaced

62. 86056 — How to request a card with your Sprint Personal Audio Conferencing information

63. 86057 — How to request accounts for contingent workers in Sprint Personal Audio Conferencing (Managers only)
    
    
    MCI International Audio Conferencing
    
    

64. 81029 — International Audio Conferencing with MCI
    
    
65. 81031 — How to Get Support for MCI Instant Meeting Audio Conferencing
    
    
66. 81032 — How to Get Your MCI Audio Conferencing Chairperson and Participant Access Codes if They are Misplaced
    
    
67. 81033 — How to Host an MCI Instant Meeting Audio Conference Call
    
    
68. 81034 — How to use MCI Instant Meeting Audio Conferencing Features
    
    
69. 81035 — How to Request an MCI Instant Meeting Audio Conferencing Account
    
    
70. 81036 — MCI User Guides in French, German, Chinese, Japanese, and English
    
    
    Telephones
    
    
    
71. 11264 — Europe/Asia toll-free access numbers
    
    
72. 72017 — How to forward calls on your Rolm phone
    
    
73. 75054 — How to install and use the Siemens' tutorial for the new phones
    
    
74. 75056 — How to forward a call and stop call forwarding on your Siemens phone
    
    
75. 75079 — How to call a PeopleSoft office via the PeopleNet
    
    
76. 82001 — How to program and use the speed dial feature on a Rolm phone
    
    
77. 82003 — How us use the conference call feature on a Rolm phone
    
    
78. 82004 — How to call PeopleSoft offices from remote locations
    
    
79. 82005 — How to use the MCI audio conferencing service
    
    
80. 82016 — How to program and use the speed dial feature on a Siemens phone
    
    
81. 83005 — How to use the conferencing feature on a Siemens phone
    
    
82. 83007 — How to transfer a call/caller from a Siemens phone
    
    
83. 83010 — Add/Modify Phone Information button is missing in PeoplePeople
    
    
84. 81004 — How to activate and deactivate the Do Not Disturb (DND) feature on a Siemens phone
    
    
85. 86030 — How to request a name change for the telephone display
    
    Video Conferencing

86. 83018 How to cancel a scheduled video conference

87. 83020 — How to use the video conferencing

88. 83025 — Video conference phone numbers

89. 83027 — How to schedule a video conference

90. 83028 — What to do if the video call doesn't connect successfully

91. 83029 — You are not authorized to perform that operation

92. 81003 — Video conferencing bridging - connecting more than 4 locations
    
    Voice Mail

93. 72025 — World-wide voice mail access phone numbers

94. 75055 — How to change your voicemail password

95. 75084 — How to request a voicemail password reset

96. 81002 — Pleasanton direct dial voice mail access

97. 82002 — How to create a voicemail distribution list

98. 82006 — PhoneMail system is full

99. 82011 — Basic PhoneMail functions

100. 86029 — Voice mail decision tree

101. 86044 — How to send a voice mail message to a distribution list

WorldCom audio conferencing

102. 18287 — WorldCom audio conferencing

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2004 All rights reserved.
Created: amq 10/06/2000
Revised: dcb 08/06/2004