Installing Documentum Desktop Client

Installing Documentum Desktop Client

Document number: 18084

In order to use Documentum, you must first request access to the appropriate Documentum docbase. See Eureka! document 18082 — Requesting access to Documentum for additional information.

The installation package for Documentum Desktop Client can be found in the Software Library in Lotus Notes. If you do not have access to the Software Library, you can install Documentum via SMS. To request Documentum installation via SMS, submit a NorthStar ticket or contact Technical Support Operations. Provide your computer name, location and preferred contact method.

To install Documentum from the Software Library in Lotus Notes, follow the steps below:

Open Lotus Notes, then open the Software Library by clicking the bookmark link.

If you don't have the Software Library bookmark, see Eureka! document 16250 — How to add the Software Library database link to Lotus Notes for instructions on installing the Software library bookmark.
Click the Standard Software Package Installs icon.
Click By Package Name. This view will probably already be showing as it is the default view.
Scroll until you see the entry Documentum Desktop Client and double click on it to open it.
Follow the instructions on the page to install the software. Be sure to install the correct software.

Install only the Documentum Desktop Client if you are a user in the following systems: RFP Response, Quality, and Product Documentation.

If you are a user in the Contracts docbase, see Eureka! document 19016 — Acrobat Exchange for Documentum for additional information concerning Acrobat Exchange and Distiller.

If you are unable to use Documentum Desktop Client, you can install Documentum Workspace instead. See Eureka! document 18070 — Installing Documentum Workspace for more information.