Document number: 18943

 

 

The following are the minimum technical requirements for Centralized Training Environment (CTE):

On the client computer:

• Internet Explorer 5.5 sp2 or greater with 128-bit encryption

• Permissions that allow for the installation of the ICA browser plugin

• Be sure that you are logged in as a person with Administrative permissions to the computer that you are attempting to configure.

• Verify your Internet Explorer settings:

1. Open Internet Explorer and click the Tools menu.

2. Click Internet Options, then click on the Advanced Tab.

3. Verify the following Security settings:

   • Do not save encrypted pages to disk should be unchecked.

   • Empty Temporary Internet Files folder when browser is closed should be checked.

On the client site:

• To access the CTE infrastructure through NFUSE the Client’s Proxy must be using SOCKS version 5 or greater.

If the client proxy is not operating at version 5 or greater of SOCKS, it is very likely that they will be unable to connect through NFUSE, and Operation will only be able to perform limited troubleshooting.

• Minimum connection speeds required are 8K to 10K per connection with 16K to 20K per connection recommended for best performance.

• The standard ports for Internet access should be open:

• 80 (HTTP)

• 443 (HTTP over SSL)

If you need assistance, submit a NorthStar ticket or contact Technical Support Operations.

 

 

 

 

 

 

 

Created by the PeopleSoft Knowledge Management Team.
Copyright © 2004 All rights reserved.
Created: jw 02/02/2004
Reviewed: 07/23/2004