Error: Cannot connect to the Citrix server
Symptom:
The following error displays: Cannot connect to the Citrix server.
Cause:
This error usually indicates one or both of the following:
Your location does not meet the Minimum Technical Requirements. See Eureka! document 18943 — Minimum Technical Requirements for CTE for more information.
Your network has a firewall or proxy server setting which conflicts with our ability to deliver CTE to your location.
Resolution:
Please contact a PeopleSoft Education Center to discuss alternate methods for addressing your training needs. For assistance, submit a NorthStar ticket or contact Technical Support Operations.
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Created by the PeopleSoft Knowledge Management Team.
Copyright © 2004
All rights reserved.
Created: jw 02/03/2004
Reviewed: 07/23/2004