List of documents referencing troubleshooting solutions

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Troubleshooters will walk you step by step through the troubleshooting process

• Troubleshooter for display, screen or monitor problems.

• Troubleshooter for mouse problems

• Troubleshooter for modem problems.

Troubleshooting documents are a collection of solutions that most often work.

1. 30004 — How to troubleshoot "no sound" problems.

2. 30006 — Troubleshooting - Verify that you have adequate power

3. 39039 — How to troubleshoot keyboard problems

4. 39040 — Troubleshooting CD_ROM problems

5. 39058 — How to troubleshoot floppy drive problems

6. 39063 — How to improve troubleshooting and problem resolution.

7. 39064 — Troubleshooting Palm problems.

8. 69017 — How to improve machine performance (speed).

For more information on hardware problems and resolutions see the List of hardware documents.

What to do before calling Technical Support Operations

Created: db 06/07/2000
Revised: db 06/18/2003